Live One-to-One Help

Live tailored one-to-one help where you can talk through a task face-to-face via a live video link. You can ask questions and go back over steps as you learn how to achieve the result you’re after.

Live Tailored One-To-One Help

One-to-one help and tuition is a very different thing to all those wonderful YouTube videos. It’s tailored to tackle just what you need to do. The focus is on learning how to complete the specific tasks you need to do, without having to wade through all the bits you don’t! You can use your own work, and can ask questions and go over things as many times as you need.

This is probably the real essence of what I refer to as “digital hand holding”. It’s tailored specifically for you, and is centred around a secure online video link. Screen sharing facilities allow you to show me exactly what you need help with. And I can show you the solution. Just pre-book in 30-minute or 1-hour slots, at a time to suit you.

As well as being very helpful for digital tasks that crop up from time to time, this is also a great way to fill in the gaps often left by on-demand courses and video or book learning.

What Can I Help You With?

General digital skills are many and varied, but I am especially good at simplifying day-to-day tasks for beginners and the more digitally reluctant.

Things like:

  • Setting up online video meetings
  • Setting up an email account
  • Getting to grips with a new computer task that you’ve been asked to complete at work (see below for a list of apps)
  • Shopping online
  • Setting up Facebook as securely as possible
  • Using Google Maps and Street View
  • Using search engines
  • Buying and selling on eBay
  • Staying safe online
  • and so on.

In addition to these basic tasks, I’ve been teaching the following apps (as well as using many of them myself) in some cases for decades, and can offer basic – and often also more in-depth – training on them.

Microsoft Office/365
(Windows and Mac)

  • Word
  • Excel
  • PowerPoint
  • Outlook
  • OneNote


  • Affinity Photo
  • Affinity Designer
  • Affinity Publisher


  • WordPress
  • Camtasia
  • Snagit
  • Scrivener
  • Sigil
  • and more

Tailored To Your Needs

There are lots of excellent courses out there that go through how to use a particular app, or a service, from A to Zee. It’s not my aim – certainly at this early stage – to compete with them. The idea here is to teach you and guide you to complete your own specific small digital tasks, without overwhelming you with detail.

If this is what you’re looking for, fill in some details on the Enquiry Form to let me know what you need help with and I’ll be in touch.

Making tech simple
Teaching you how
Working with you
Working for you